High-Intensity and Complex Care Support

Skilled Support for Complex Health and Daily Care Needs

Zenec provides high-intensity and complex care support for participants who require specialised assistance with health-related daily activities. These services are delivered by appropriately trained and experienced team members according to the participant’s care plan, clinical instructions and individual needs.

We understand that complex care requires consistency, careful communication and close attention to safety. Our team works collaboratively with participants, families, health professionals and other providers to support continuity of care.

Every participant is treated with dignity and respect. We take time to understand personal routines, communication preferences, cultural needs and comfort requirements.

Benefits

• Specialised support within familiar environments
• Greater safety and continuity of care
• Reduced pressure on families and carers
• Individualised assistance based on clinical guidance
• Improved comfort and daily wellbeing
• Clear communication between support teams
• Greater confidence managing complex needs

What’s Included

Where included in the participant’s approved care plan and delivered by appropriately qualified staff:

• Complex bowel care
• Enteral feeding support
• Dysphagia and mealtime assistance
• Urinary catheter support
• Subcutaneous injection assistance
• Complex wound care
• Stoma care
• Medication support
• Continence assistance
• Seizure-related support
• Diabetes-related support
• Mobility and transfer assistance
• Personal care
• Monitoring and care documentation
• Collaboration with nurses and health professionals